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Date 2022-02-03

Tiger Year's Eve Doesn't Rest - ZDATA Faces Extraordinary Challenges in Ordinary Production Positions

Entering the Chinese New Year of the Tiger in 2022, ZDATA, adhering to its consistent high-reliability service standards, once again excelled in ensuring operational security and received praise from clients. The company maintained a new record of "zero incidents" during the Spring Festival.

 

The Chinese New Year holds special significance for every Chinese person worldwide, being a joyful and family-reunion day. During this important festival, the company leadership, leading a team, meticulously deployed tasks and formulated plans for the network technology services that started from the Little New Year and continued throughout the Spring Festival. A large number of ordinary production and operation staff from ZDATA chose to forgo their holidays, steadfastly remaining in the customer dispatch hall, data center sites, and alongside complex equipment. The team increased the frequency of comprehensive inspections, ensured sufficient spare parts, and conducted meticulous on-site inspections, successfully passing the client's T-level high-traffic stress test on the first attempt.

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ZDATA's IT and network operations department, along with various on-site teams, earnestly implemented the company leadership's deployment and took the Spring Festival security work seriously. They adhered to rigorous standards of "no errors whatsoever" and upheld the work style of being "meticulous, refined, and ultimate." The team maintained the highest standards, strongest measures, the highest security level, and the fastest response speed, demonstrating a strong sense of responsibility and mission. They dedicated themselves to performing various maintenance checks, emergency drills, and safety protection to ensure all positions were on standby 24/7, safeguarding the excellent service reputation that ZDATA has earned over the years and showcasing their technical proficiency in handling challenges.

 

During this work, ZDATA adhered to the "Four Adherences": First, adhering to various service standards of the company and strictly following the requirements of client security. Second, adhering to the service philosophy of taking responsibility, allowing each engineer in the support team to fully leverage their strengths and strive for excellence. Third, adhering to a sense of responsibility by recognizing potential risks everywhere, maintaining a daily awareness of potential risks and minimizing them. Fourth, adhering to continuous improvement in service experience, faithfully executing various IT operation rules and standards, maintaining a clear understanding, staying organized amidst busyness, being quick without panic, and proceeding methodically.

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Through meticulous organization, thorough preparation, and effective support, the network security task during the Year of the Tiger's Spring Festival was successfully completed, once again testing ZDATA's comprehensive organizational command capabilities, coordinated professional combat capabilities, emergency response capabilities, and network security capabilities. The ordinary operations and maintenance staff quietly holding the "behind-the-scenes" positions behind the traffic will continue to demonstrate their spirit of enduring hardships and bravely shouldering heavy responsibilities. With diligent efforts, they will once again write a new and extraordinary story.